Microsoft Office Specialist Training
Microsoft Word 2016
- Word 2016 Fundamentals
- Work with and Edit Text
- Format Text and Paragraphs
- Format the Page
- Tables
- Graphics
- Styles, Themes and Templates
- Collaborate with Word
- Long Documents
- Mailing Documents
Microsoft Excel 2016
- Getting started with Excel 2016
- Edit a Workbook
- Format Worksheets
- Build Formulas
- View and Manage Worksheets
- Charts
- Print Worksheets
- Data and Tables
- Collaborate with Excel
- PivotTables
Microsoft PowerPoint 2016
- Getting started with PowerPoint 2016
- Work with Presentations
- Organize a Presentation
- Formatting and Themes
- Pictures
- Graphics
- Transitions and Animations
- Slide Masters
- Self-Run Presentations
- Delivering a Slide Show
Microsoft Outlook 2016
- Outlook 2016 Mail
- The Fundamentals
- Advanced Mail
- People
- Calendar
- Tasks
- Managing Information
Microsoft Access 2016
- The Fundamentals
- Creating and Working with a Database
- Finding, Filtering and Formatting Data
- Working with Tables
- Creating Relational Databases
- Working with Queries
- Working with Forms
- Working with Reports
- Advanced Topics
Computer Technician Training (CompTIA A+)
By the end of the course, students should be able to:
- Assemble components based on customer requirements
- Install, configure and maintain devices, PCs and software for end users
- Understand the basics of networking and security/forensics
- Properly and safely diagnose, resolve and document common hardware and software issues
- Apply troubleshooting skills
- Provide appropriate customer support
- Understand the basics of virtualization, desktop imaging, and deployment
CompTIA A+ 901 “Hardware”
- Hardware
- Networking
- Mobile Devices
- Hardware and Network Troubleshooting
CompTIA A+ 902 “Software”
- Windows Operating Systems
- Other Operating System and Technologies (Mac OS and Linux)
- Security
- Software Troubleshooting
- Operational Procedures